A detailed UX case study by Arjun Sengupta

<aside> 🏷️ #SaaS #Product Design #Property Management #hospitality #Property Management #Mobile #IoT #DB Management #System Design

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<aside> 💼 My Role

This was one of the major projects I worked on at Yellowchalk Design Studio for 6mo. straight

1. Product/ UX Designer
2. Assist PRD creation
3. Client POC </aside>

🤔 What is Boston Living ?

Boston Living Kondapur stands as a distinguished venture within Hyderabad's hospitality landscape, representing the premium hotel and coliving offerings of Incor Group.

This incubation endeavour aims to redefine the standards of accommodation by providing fully furnished, move-in-ready rooms at an affordable price point.

⚠️ Problem Identified

<aside> ⚠️ 1. The current property management makeshift is decentralised, inefficient and lacks interactivity and self-sufficiency.

2. It’s combination of different tools that were used to address specific fields of expertise.

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To address this problem, there is a need for a :

A digital solution that integrates with partner platforms to streamline and digitise all aspects of property management, including day-to-day practices, requests, and billing.

🫤 Gaps & difficulties with existing solution

👉🏼 They managed by reviewing multiple decentralised softwares and sheets, requiring unnecessary manual inputs.

👉🏼 Which caused frequent issues like,